Uxbridge - Remote, Greater London
Permanent
£25,000 to £26,800
Reference: BC2960
We are now recruiting for an Operations Administrator to work for a very exciting global brand, in their head offices near the Uxbridge area, specifically close to the South Ruislip train station. .
This is a maternity cover contract on a 1-year fixed term contract, looking for someone to start in August 2022 or as soon as possible, shadow them for a month and then take over for a year.
The role of this person will be to work closely within the Operations Team, working alongside logistics providers and managing stock allocation.
The role will be paying a salary of £25,000 (+£1,800 bonus), working Monday to Friday, 9am to 5pm and fully remote based after training.
Please note, the offices are based within walking distance to South Ruislip train station, and you may need to go in for an induction and possibly for part of the handover, otherwise this role can be fully remote based with all equipment provided.
Duties
- Administration of the order flow
- Administration of payment on account orders; checking funds have been received and orders are released
- Administration of customer shipping requirements
- Ensuring that special requirements are logged and communicated with the third-party logistics partners
- Checking the system daily to investigate and clear errors
- Checking to ensure that all sales orders which have been picked are fully invoiced
- Working with the Sales Administration Team and third-party logistics partners on urgent orders, logistics and transport issues
- Administration of customer insurance claims; working with customers in instances of lost or damaged stock, including recovery of costs from logistics provider and our insurance company
- Overall responsibility for ensuring ERP stock level is aligned with third party logistics providers
- Investigation and clearing of stock discrepancies, working with internal and external parties where necessary
- Stock transfer between third party logistics and service centre
- Management of the customer goods return process
- Liaising with customers, arranging collections, and ensuring credits are issued in a timely manner
Knowledge and Skills Requirements
- Proven knowledge and experience of ERP Systems would be beneficial (MS Dynamics, Oracle, SAP etc.)
- Understanding of the order-to-cash process would be useful but not essential
- Knowledge of Amazon Vendor/Seller Central would be useful, but again not essential
- Working knowledge of MS Office, specifically Excel, would be essential
- Attention to detail
- Very well organised
- Team player
- Can-do attitude
- Pro-active
We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.
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