Are you looking for weekend work rather than weekdays or evenings?

We have partnered with a Global company who are looking for a Customer Service Advisor to join their team on weekends. This role is a working-from-home position.

We are looking for individuals who are passionate about delivering a high level of customer service. The company can offer great benefits, a friendly working environment and fantastic progression opportunities.

Working Hours:

Saturday 8am - 5pm and Sunday 9am - 4pm

Pay - £9400 per year (equivalent to £13ph!)

*Please note, training will be Monday - Friday for the first 2 weeks*

Overview of duties:

• Be a trusted first point of contact to third party services customers and engineering colleagues.
• Liaise with all departments internal and external
• Generate invoicing and management information packs accurately within tight timescales
• Handle a wide variety of engineering queries from across the UK.
• Manage ‘Tickets’ on the in-house database, ensuring a high level of organization.
• Ensuring engineer queries and issues are followed through until completion.
• Multi-task and make key decisions.
• Problem solving following processes within a busy environment.

Person Requirements:

• Proven computer skills
• Proficiency on Outlook/Excel
• Ability to confidently communicate
• A good team player
• Ability to thrive in a fast-paced high-pressure environment

Key Words – Helpdesk, Support, Administration, Customer Service, Technical, inbound, outbound

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

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