Think Specialist Recruitment are delighted to be working with a hardworking, motivated customer service professional with excellent communication skills. This candidate is always striving to improve her performance and is seeking a position where she can continue developing to grow into a senior/ supervisory role.  She has experience handling a range of customer enquiries, escalated issues/ complaints and supporting/ training new starters. This candidate is keen to secure a role where there is scope for progression and personal development.

Candidate 5386 – Customer Service Adviser

Duties have included:

• Dealing with customer enquiries via telephone, email and social media
• Conducting escalated call backs to support management team
• Reviewing customer satisfaction surveys
• Providing feedback and support to other Customer Service Agents
• Maximising sales by providing first class customer service
• Offering advice to customers on products and services

Key Skills:

• First class customer service
• Personable with an excellent telephone manner
• Complaint handling
• Motivated

Other Information:

• Lives in Hemel Hempstead
• Salary expectations - £18,000+
• Has own transport

If you (or a colleague) might be recruiting, we would be delighted to have a conversation with you about our candidate and the services we offer.  We would welcome the opportunity to work with you and are confident that you would be impressed by our service, ability to attract high calibre candidates and understand your requirements - please call us on 01442 450585 or email [email protected]     

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Share