Stock Administrator – Luton

We are delighted to be working with a well-established successful organisation in Luton to help them recruit for a new Stock Administrator to join their team.

This role has come about as a result of someone moving into another department and is an exciting opportunity for a candidate that has existing Stock Control and Order Processing experience to join a thriving company in the Luton HQ.

The role is a varied position where no two days will be the same. The successful candidate will be responsible for handling incoming customer queries, processing and completing orders, booking goods in for service jobs, supporting logistics functions, handling incoming Customer calls and more.

To be considered for this role, you will be a well organised individual, with great time-management skills – able to work to tight deadlines, ensuring month end timescales are met and deliveries are sent as scheduled. You will be a good problem solver with a great attention to detail. We would be keen to speak with candidates that have experience using SAP or a similar CRM.

This role is an office based position working 9am to 5pm. On offer is a salary up-to £30k, annual leave of 25 days – increasing to 28 days after 1-year of service, private health insurance and hybrid working - after the completion of the probationary period.

Duties include:

• Deal with incoming Customer enquiries, acting as a first line support.
• Process the booking of Goods in, for Service Jobs and New Sales order parts, and service parts.
• Working closely with the Service and Stock admin team ensuring you provide full cover for Service Admin and Stock Admin duties.
• Process Stock orders as required from service and sales teams.
• Oversee the processing and completion of Orders, Credits and company credits for Service work. Ensuring vendor equipment is also returned.
• Support the logistics functions of incoming and outgoing goods where required.
• Support the maintenance of customer information on our client’s database.
• Monitor transactions for the sales and service admin team, aiming to resolve errors to meet month end deadlines.
• Handle incoming calls from customers, ensuring support tickets are raised where required and query resolution regarding delivery dates for orders. 

Candidate requirements:

• Well organised with a great attention to detail.
• Excellent time-management skills, able to work to tight deadlines.
• Strong communication skills, confident liaising with Customers.
• Great problem-solving skills, able to see an issue through to resolution.
• Demonstrate a positive can-do attitude.
• Self-motivated and able to work under own initiative as well as part of a team
• Computer literate, with previous experience using SAP or similar CRM.
• Ability to work with some manual handling required.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

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