We are recruiting for a Contracts Administrator for a leading company based in Hemel Hempstead. This is a fantastic opportunity for someone who wants to be part of a well-recognized company that offer fantastic training, support and brilliant incentives. Working in an incredibly fun and vibrant working environment, working with solid company values, unbelievable staff benefits; as well as the ability to grow and develop.

As part of this role your mission will be to accurately create customer packs and contracts, you will be working with customers to provide a good level of service and help them understand the process and to move them onto the next stage of the delivery process.

This position will be working Monday to Friday in the offices in Hemel Hempstead, there is free local parking available. Permanent work, full time hours, working Monday to Friday and paying a salary of £23,000.

Duties to include:

• Working with internal contacts to ensure the correct documentation is in place ready to move the process along.
• Working with company contacts to make sure the estimated delivery date agreed has been signed off, liaising with customers to confirm that any changes in dates are relayed to the sales team and customers.
• Once all information has been accurately gathered and logged onto the system you will be generating and sending invoices to the relevant parties.
• Relationship building with external & internal customers.

The skills required:

• Previous Admin/Order Processing/Office experience is of use.
• Professional telephone manner.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Experience in an administration/number’s role.
• The ability to build relationships with customers, internal staff and external suppliers quickly and effectively.
• The ability to demonstrate empathy with customers and show a clear understanding of their needs.
• Ability to work as part of a focused and determined team.
• The ability to work under pressure.

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