We are now recruiting for a 100% Email focussed Customer Service Administrator for what is probably the most fun company in Hemel Hempstead, we are looking for a friendly and professional person to join their vibrant “family feel” team to help them cover their busy inbox for the rest of the year, possibly January.

The company operates across the globe with an extensive range of high-quality products found in supermarkets and homes, the team need additional support to ensure emails are being responded to accurately and the best Customer Service is being offered to their increasing client base.

Working hours are flexible, the office is open Monday to Friday, you will need to be mainly office based but once settled after training you can work on a hybrid office and remote rota. The job is also full or part time, ideally someone that can work 30 hours, plus more when busy is useful, but someone free for 20 hours a week is okay too.

This role is to support the team on an ongoing temporary basis from 1^st December for the whole of December, then possibly January, paying an hourly rate of £10 per hour (plus holiday) and weekly pay.

Duties:

• Full management of the company’s main inboxes, responding to order emails and customer service/enquiry emails.
• Providing a high level of customer service to all customers and being one of their main point of contacts to help build and strengthen relationships.
• Escalating emails to senior members of the team when required.
• Communicate effectively to colleagues and senior management.
• Support on other projects/tasks when required.

Candidate requirements:

• Strong working knowledge of Microsoft Outlook is essential.
• Previous experience of working in a busy office environment preferred.
• Excellent written skills are a must.
• Excellent organisational and time management skills.
• Highly developed communication and interpersonal skills.
• Must have excellent attention to detail.
• Willingness and ability to act independently and as part of a team.
• Responsible and trustworthy.

Please do not hesitate to call and speak to Bobby on 01442-531-161, we are recruiting for this position immediately and looking to book in interviews with a start of 1^st December in sight.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

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